Medical Communications Intern Review

The job incorporated quite a number of various aspects including:
- Supporting the Medical Communications and relations managers with outreach to healthcare professionals - including dermatologists & GPs acorss 3 brands - La Roche‑Posay, Vichy and CeraVe
- Creating digital and physical content (banners, leaflets, videos) outlining product information, scientific studies, event details
- Managing content within the CRM system (Veeva) for medical representatives - updating materials and monitoring distribution
- Supporting omnichannel activations, including F2F meeting with HCPs and digital communications
- Contributing to medical event planning and supporting attendance or coordination of various conferences
- Forecasting, managing, ordering and tracking product samples and testers, including their consumption, to ensure efficient usage amongst the field team
- Gathering and reviewing feedback from the medical detailing team to assess how effectively different formats of communications resonate with healthcare professionals

Yes - I was given lots of responsibility. The main role being managing samples for the field team which I led, supported by my managers. I was given lots of work to manage myself - having to use initiative to manage day-to-day workload whilst prioritising urgent matters.

I have:
- Learnt how to use Excel more confidently, especially for tracking projects, managing data, and keeping things organised.
- improved my PowerPoint skills, from making clear, professional slides to adapting content for different audiences.
- Developed my communication skills, both in writing and in person, when speaking to colleagues, agencies, and healthcare professionals.
- Learnt how to work with CRM systems like Veeva and keep content up to date.
- Built project management skills by juggling multiple tasks and deadlines at the same time.
- Learnt how to work cross-functionally with different teams, balancing priorities and expectations.
- Developed my eye for detail, especially when reviewing medical content for compliance.
- Become better at problem-solving and thinking on my feet when things don’t go to plan.

I was welcomed and supported hugely throughout the whole experience. My team and specifically manager were incredibly willing to help at all times and supported my goals. Guidance was also given when needed.

The company culture from my experience is very laid back and casual. Although everyone is working very hard it is a very easy going place where emails often include emojis and teams chats share various giffs. It does depend on which division and team you are in on the specific culture - as some work much longer hours due to the demands of the job and may even be more serious. Personally, my team worked very hard and were extremely busy but had a very good life work balance and informal relationships with each other.

I thoroughly enjoyed my placement. At times yes it was hard and I may have wishes I didn't have to work but the overall experience was incredibly rewarding. Lots was learnt and great relationships were built.

Yes