Optical Apprentice Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Doncaster
Review Submitted: June 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I’m an optical assistant so I can do the pre screening for patients, I can measure and dispense glasses, and help the customer with the collection of them.
To what extent do you enjoy your programme?
4/5
I really enjoyed the apprenticeship it taught me a lot of new things about the job and how to work with customers
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Customer service skills, teamwork, improved confidence, communication
Structure and Support
How well organised/structured is your programme?
5/5
Very well
How much support do you receive from your employer?
5/5
My employer gives me a lot of support she helped with things I didn’t know as well as giving my study time during work and making sure I get this time
How much support do you receive from your training provider when working towards your qualifications?
5/5
I felt I could go to my training providers when I felt unsure
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My knowledge in optics is more enhanced I feel as I’ve learned things you may not typically learn as just an OA
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We go out for celebrations and for our achievements
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
Supportive, good job, earn while you work with customers
What tips or advice would you give to others applying to Specsavers?
Make sure you always get study time
