Administrative Assistant Review
at Newcastle University
Level 3 Apprenticeship
Business Operations
Newcastle upon Tyne, UK
Review Submitted: May 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am responsible for a large variety of administrative and support tasks, from providing admin support to more senior staff, to working on projects and operating a reception.
To what extent do you enjoy your programme?
4/5
It has been a good way to develop new knowledge and skills and has given me a lot experience in different areas and opportunities to meet people.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned a lot about organisation, time-management, multi-tasking, prioritisation, project management, teamworking, independent working, stakeholder management and engagement, resource management, logistics and self-development.
Structure and Support
How well organised/structured is your programme?
3/5
Initial organisation and structuring was poor but it has improved a lot over the course of the apprenticeship and is much better now.
How much support do you receive from your employer?
5/5
My employer has been very supportive. My line manager has always been very helpful and understanding.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Training provision was a mess initially but has vastly improved with new tutors. Support has been excellent over the last year or so.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has given me a lot of background knowledge to build upon when performing my role, often giving me a better understanding of why I do things and the best way to do them rather than just teaching me what I need to do.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are some extra curricular activities though they are not specific to apprentices. There are plenty of training opportunities.
Recommendations & Advice
Would you recommend Newcastle University to a friend?
Yes
Why?
It is a good place to learn and work and has been very supportive in developing me for a career here.
What tips or advice would you give to others applying to Newcastle University?
Make the most of training opportunities, learn about the university and its teams and establish connections.
Executive Assistant to Pro Vice Chancellor, Director and Deputy Director
- Level 3 Apprenticeship
- Newcastle upon Tyne
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3
