Business Administration Apprentice Review

My role fits within People Services and deals with stakeholders both internally and externally. My role started from the employee lifecycle - promotions, probation, leaving the university, to now recruitment of colleagues so the very front of a colleagues journey with the university, as well as working within the Health and Safety Service where it is diary management and setting up trainings - whether that be for statutory reasons or due to a colleagues job description.
Daily Tasks:
Processing Sabbatical Leave
Processing Probation
Supplying References
Creating Adverts
Creating Job Requisitions
Colleague data updates
SAP Testing/SuccessFactors Testing
Setting up Health and Safety Training
Answering general queries - sign posting
Projects:
Exit Questionnaire Project
Employee Central
Standard Operating Procedure Reviews

The apprenticeship has not been organised or structured in a way which I would deem acceptable, the constant turnover of skills coaches provided a very difficult environment to complete work and understand the standard expected. I will note, the recruitment for this apprenticeship was great and getting into the organisation great also but when it comes to the apprenticeship aspect it was not acceptable. I also note it has been better since roughly August (2024) time and there have been clear expectations, before that I would struggle to see any objectives achieved if set.

In my experience I have received so much support from the employer side, allowing me to complete the apprenticeship work in my own time and understand when I may be unavailable due to the apprenticeship. my employer has also allowed me to complete trainings, attend webinars whilst also supporting with university core activities such as congregations (graduations) and Student Smartcard Issuing.

I refer back to question 4, not up until August 2024 was there any solid support networks in place.

In my personal opinion I do not see the benefit of the qualification to this role, although it has allowed me to enter the organisation and feel embedded within the service the qualification seems to be just another business qualification. I do note many others may have a different opinion.

Yes

The University setting is a great place to work, the people really make the organisation along with the benefits of the University it really is a no brainer to recommend to a friend.