Optical assistant Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Felixstowe, UK
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Helping customers in an optical environment.
To what extent do you enjoy your programme?
5/5
Really enjoyed it. Found all the learning fairly straightforward once explained by my coach.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve developed skills to help me work well in an optical environment. Things like customer communication and maths and English etc.
Structure and Support
How well organised/structured is your programme?
5/5
Very well and easy to follow once explained.
How much support do you receive from your employer?
5/5
Lots. My manager was very good at supporting me in any areas where I needed help.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Plenty. If I was ever stuck on something, my coach would always help to explain it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. All the skills learnt throughout the apprenticeship allow me to provide the best service to the customers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Plenty of things arranged socially.
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
Amazing company, provides excellent service to the customer.
What tips or advice would you give to others applying to Specsavers?
NA.
