Training Operations Manager Review
at The AA
Higher Level Apprenticeship
Business Operations
Basingstoke
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Training Operations Manager. I manage an operations team (back office function) of 14 people with 6 direct reports. The team are responsible for the recruitment, onboarding, training, quality managing and upskilling of the Drivetech trainers, assessors and auditors. There are 500+ contracted trainers that work on behalf of Drivetech.
To what extent do you enjoy your programme?
5/5
I loved it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt new skills and developed and enhanced existing ones.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised, the magazine structure of each module was helpful and informative. Monthly 1-2-1 coaching sessions with my tutor were brilliant, well thought out and constructive. I also enjoyed the group coaching sessions once a quarter.
How much support do you receive from your employer?
5/5
enough - I had monthly 1-2-1 with my direct manager
How much support do you receive from your training provider when working towards your qualifications?
5/5
more than enough. My tutor was brilliant and could be contacted outside of the scheduled 1-2-1 sessions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
very well, I have more confidence in my ability to do my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
yes
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
supported learning to enhance your career, pay is fair.
What tips or advice would you give to others applying to The AA?
know your worth.
