Client Support Admin Apprentice Review
at Newcastle Building Society
Level 3 Apprenticeship
Finance
Newcastle upon Tyne
Review Submitted: April 2025
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Daily catchups with internal stakeholders and teams. Collating audit requirements/ evidence, assisting with project onboarding, governance minute taking.
To what extent do you enjoy your programme?
4/5
The work I complete is meaningful and supports client success.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes. My written and verbal communication skills have developed massively. I am more confident in the work I am producing, more computer literate, assisting with projects has helped me gain better knowledge of the business as a whole.
Structure and Support
How well organised/structured is your programme?
4/5
I had monthly 1-2-1 catchups with my tutor. We would go through my next unit of work and what is required; as well as reflecting on the work I had previously completed and understand how that incorporated into my job roll.
How much support do you receive from your employer?
5/5
My employer is very mindful of my studies and provides me with the flexibility of completing my apprenticeship work on time, as well as ensuring my day to day work is also completed and to a high standard.
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification gave me the foundations to be able to excel in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes.
Recommendations & Advice
Would you recommend Newcastle Building Society to a friend?
Yes
Why?
A positive company to work for. Their values and the culture make it a good business to work for.
What tips or advice would you give to others applying to Newcastle Building Society?
Be yourself!
