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The AA

Performance Leader Review

at The AA

Higher Level Apprenticeship

Automotive Engineering

Stockton-on-Tees

Review Submitted: March 2025

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Performance leader over sees the a team of AA Patrols measuring key performance indicators across the team , deals with the day to day running of the team along with customer complaints and claims as well as he related tasks and welfare of patrols
To what extent do you enjoy your programme?
5/5
The course so far has been enjoyable overall

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes I have learnt about different management’s models and theories and this has allowed me to hone my own skills and self develop further

Structure and Support

How well organised/structured is your programme?
5/5
The programme is well structured and generally easy to follow
How much support do you receive from your employer?
5/5
My employer gives full support of the programme
How much support do you receive from your training provider when working towards your qualifications?
5/5
Any support or guidance is always there if needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Overall it will give me the extra skills to enhance my role as performance leader
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we hold social evenings to allow others to get together

Recommendations & Advice

Would you recommend The AA to a friend?
Yes
Why?
I’ve worked for the AA For 18 years and still enjoy it , most people stay for the rest of their working career
What tips or advice would you give to others applying to The AA?
Make sure you do your homework find out relevant information about the AA , things like when we originally formed and learn about the history , this will help at the interview stage
In This Review
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