Senior Underwriting Fraud Investigator Review
at The AA
Higher Level Apprenticeship
Insurance and Risk Management
Heywood, Greater Manchester
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
policy validation team review new business and claim referrals, to check the correct information is disclosed. If not we may look to cancel or void a policy for misrepresentation/fraud or failed validation, along with repudiating claims if fallen outside of T&C, after conducting a full investigation
To what extent do you enjoy your programme?
5/5
Can be pressuring at times, juggling work, home life with kids while trying to keep on top of course. However, I am really enjoying the course, as it feels like a big achievement for myself.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Within my course I have developed a lot of new knowledge around legislation and why it is so important for a full investigation to be conducted.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well structured and organised and if ever unclear the trainers are very quick to respond to provide further assistance
How much support do you receive from your employer?
5/5
Employer is very supportive and is always willing to listen to my worries and provide any additional time if required
How much support do you receive from your training provider when working towards your qualifications?
5/5
All material required is always provided and explained clearly. When I complete my questions or tasks set, the trainers are always at hand with support, very quickly via email
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a great understanding why a full investigation should be conducted, whether this points towards or away from the suspect, in line with legislation
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, plenty to get involved with, if I wish to participate
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
They are willing to invest in their colleagues and is a great environment to work within
What tips or advice would you give to others applying to The AA?
Be yourself and shine
