Personal Injury Team Leader Review
at The AA
Higher Level Apprenticeship
Insurance and Risk Management
Kent
Review Submitted: March 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Daily management/HR tasks - allocating work, reporting, auditing, coaching and providing feedback
To what extent do you enjoy your programme?
4/5
Ive only been on the program for 2 months so I cant really give a full review of the program yet. But so far it has been very informative and my coach is very engaging.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, management, leadership, coaching skills
Structure and Support
How well organised/structured is your programme?
5/5
My coach is well organised, all meetings are booked in well in advanced so I am able to prepare accordingly.
How much support do you receive from your employer?
5/5
My manager is always available to assist wherever needed, I am able to use my on the job hours and receive plenty of development opportunities.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My coach is always on had to assist and answer any queries. Her sessions are also well planned and delivered which makes things easier.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I've only recently started on the program so cant really answer this yet.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes, we have social activities in person and remote. We also have regular networking opportunities with colleagues and our suppliers.
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
The work environment and culture is very positive.
What tips or advice would you give to others applying to The AA?
Take every development opportunity offered to you.
