Process Improvement Lead Review
at The AA
Higher Level Apprenticeship
Human Resources
Basingstoke
Review Submitted: February 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I improve processes and look for ways to streamline and automate
To what extent do you enjoy your programme?
4/5
I enjoy it a lot as it has been interesting and useful, delivered in a good format
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Developed technical and better problem solving skills. Learnt a lot of vital soft skills
Structure and Support
How well organised/structured is your programme?
4/5
Well organised and structured, i know the next steps that will be covered and where i should be during the course
How much support do you receive from your employer?
4/5
Good support, i speak with my manager at least monthly and am given time and resources to help me with my course projects.
How much support do you receive from your training provider when working towards your qualifications?
5/5
great support, especially as someone with a disability, they have gone above and beyond in ensuring i have the tool and support i need, and check in with me regularly
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Massively, as it's so relevant and it has given me the tools i need to take a more structured approach, setting me up for success
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, i am part of the Ability Network which looks at ways to improve and drive diversity and inclusion for disabled colleagues such as initiatives and projects to improve engagement and knowledge across the business
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
They have a good culture that pushes importance of moving ahead and progressing and improving. The benefits are good and personally i enjoy the team i work with and the work that i do.
What tips or advice would you give to others applying to The AA?
Ensure the team and culture are the right fit for you and the hours and work pattern suit your needs. Having some level of passion or interest in the role will allow you to enjoy the other aspects of work and take opportunities to develop your skills, but you do need to drive this and not expect it to happen by being passive.
