Customer Outcomes Student Placement Review
at Newcastle Building Society
Placement (10 Months+)
Newcastle
Review Submitted: June 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Completing the complaint daily tasks which involves, logging and archiving of complaints, sending out the outstanding complaints chase, providing weekly management information on complaints for the relevant business areas. Also involved in the monthly tasks that are involved within the team.
Were you given much responsibility during your placement / internship?
I was given responsibility gradually over my time as my placement went on. This was good for my development as it allowed me to undertake leadership roles on various tasks and projects.
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Developed on a number of skills and been able to put my academic knowledge into practice. For example, communicating and influencing, innovating and pro-activity, leadership and more.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
As much as was required, also working closely with my colleagues was beneficial in me settling into the role.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The culture is fantastic and a great place to work.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I thoroughly enjoyed my placement and would recommend working at Newcastle Building Society to anyone.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Newcastle Building Society
5/5
Recommendations & Advice
Would you recommend Newcastle Building Society to a friend?
Yes
What advice would you give to others applying to Newcastle Building Society
Do your research on the company before applying, as the company's wider purpose and overall aim is key in the application process.
