Client Services Support Apprentice Review
at Newcastle Building Society
Level 3 Apprenticeship
Finance
Newcastle upon Tyne
Review Submitted: April 2024
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
General day-to-day admin, engaging with internal and external stakeholders and clients, booking meetings, recording and producing minutes for governances.
To what extent do you enjoy your programme?
5/5
i find my program really enjoyable, i have made new friends through the Early Talent cohort which has been great, especially with starting in an organisation as large as Newcastle Building Society. I also find my apprenticeship course very beneficial and supportive.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes
more skilled with using computers/ excel especially, more confident when speaking and engaging to colleagues throughout the business
more skilled with using computers/ excel especially, more confident when speaking and engaging to colleagues throughout the business
Structure and Support
How well organised/structured is your programme?
5/5
we have monthly and bi-monthly review meetings with my learning provider where we are set tasks for that month. When it comes to my review, we have a re-cap of what I have learnt and how this has benefited my role.
How much support do you receive from your employer?
5/5
My employer and team are very supportive.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My learning provider is really supportive; if I have any questions or queries they are more than happy to answer them for me and are always supporting me with achieving the best I can out of my apprenticeship.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification that I am working towards will help me perform better in my role as it has provided me with the foundations required for my job role and for any other potential roles I may be interested in, in the future.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We recieve 2 paid days for volunteering every year; we can volunteer somewhere of our choice and get paid for it! There are also a number of different groups and support networks throughout the society that we can join.
Recommendations & Advice
Would you recommend Newcastle Building Society to a friend?
Yes
Why?
It is a very supportive organisation to work for; they provide excellent benefits of working here and has been a great environment to start my working career.
What tips or advice would you give to others applying to Newcastle Building Society?
Never me scared to ask a question, and always be yourself!
