Performance Leader Review
at The AA
Level 3 Apprenticeship
Automotive Engineering
Swansea / Abertawe
Review Submitted: April 2024
Overall Rating
2.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
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Overview of Role
3/5
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Skills Development
2.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am a Performance Leader with the AA, I attend breakdowns and manage a team of 21 AA Patrols
To what extent do you enjoy your programme?
2/5
It is very difficult trying to manage a team of 21 with a massive geographical area, complete breakdowns and spend the time to complete this apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes., I have learnt how to deal with difficult conversations and to listen more.
Structure and Support
How well organised/structured is your programme?
2/5
the initial meeting was very good, we got lost for a while with the trainer we had. We now have a new one, hopefully things will get much better. As we did not have the support needed.
How much support do you receive from your employer?
3/5
Initially I struggled with time to complete the course. After bringing it to my managers attention, I was given time to complete work. sometimes operational requirements has come first.
How much support do you receive from your training provider when working towards your qualifications?
2/5
For a while there was very little due to the Trainer, they have left. I believe now it will get much better.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I defiantly have taken onboard new skills and implemented them in my day to day role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Due to being remote workers, it is difficult to attend.
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
After 30 years working for the AA, I am proud to work for them.
What tips or advice would you give to others applying to The AA?
Research the company and what we do, we are a 365 day and 24 hour company. the shifts can be hard for some. I would not want to go back to a same location job. I get to see the country and help people when they need it most.
