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Higherin
The AA

Customer performance manager Review

at The AA

Higher Level Apprenticeship

Business Operations

Leigh, Greater Manchester

Review Submitted: March 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Manage performance and engagement. I have a team of 13 managers and 250 employees.
To what extent do you enjoy your programme?
5/5
It was wonderful Hardip my coach was amazing

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes , i have learned many new styles and l;leadership skills

Structure and Support

How well organised/structured is your programme?
5/5
Really well and got the support and guidance from my coach
How much support do you receive from your employer?
5/5
Yes i received lots of support
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support from my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have learnt many new things whilst completing my training
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Social events

Recommendations & Advice

Would you recommend The AA to a friend?
Yes
Why?
Great place to work
What tips or advice would you give to others applying to The AA?
Great company to work
In This Review
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