Customer advisor Review
at The AA
Level 2 Apprenticeship
Insurance and Risk Management
Oldbury, West Midlands
Review Submitted: May 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Helping people who are brokendown
To what extent do you enjoy your programme?
4/5
It was alright
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes
Structure and Support
How well organised/structured is your programme?
4/5
Not the best due to global situation but otherwise okay
How much support do you receive from your employer?
4/5
A great deal of support when needed
How much support do you receive from your training provider when working towards your qualifications?
4/5
As much as i could
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Helped me unterstand where customer come from when in difficult situations
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
It is a good place to work with losts of support yes it can get stressful but most jobs can
What tips or advice would you give to others applying to The AA?
Make sure you understand what the aa does and your impact on people you deal with on a daily basis
