Customer Advisor Review
at The AA
Level 2 Apprenticeship
Business Operations
Oldbury, West Midlands
Review Submitted: May 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
The role involved taking calls daily and completing apprentice work
To what extent do you enjoy your programme?
5/5
I enjoyed it very much
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, communication skills, team work skills
Structure and Support
How well organised/structured is your programme?
5/5
I would say it was organised well
How much support do you receive from your employer?
5/5
We has as much support as we needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helped me very much
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Ping pong tournament
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
Good pay, good people
What tips or advice would you give to others applying to The AA?
Don’t be behind on the work
