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Softcat

Partner Management Apprentice Review

at Softcat

Level 3 Apprenticeship

Business Operations

Marlow, Buckinghamshire

Review Submitted: February 2023

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Partner Management manage the relationships with over 100 Partners that we use for up to 900 Services. Our Partners act as an extension of Softcat. They cover all business lines and they facilitate Professional, Managed and Monitored services. The delivery of services is what we are.
There are two parts to partner management, one side is the partner mangers who manage our service partners. We have 4 partner managers overall who all manage partners that can help within vendors such as Microsoft, etc…
The other part of partner management is the operations side and this is where I sit in. A key part of my role is setting up partners and assisting the other partner managers with supporting our partners.
To what extent do you enjoy your programme?
4/5
I am very happy that I chose to do an apprenticeship, it has put me outside my comfort zone as well as given me so much experience in the cooperate area. This has been great so far and I am really enjoying my programme and the people and connections I have made throughout the programme so far.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have been able to improve my communication skills as well as build up my confidence in myself. As well as budgeting skills and being mindful of money as I am not just being handed a allowance but am working and earning the money I worked for which has changed my attitude towards money. However I have improved my communications, presentation, engaging with internal and external customers, and many more.

Structure and Support

How well organised/structured is your programme?
4/5
The programme is very organised and structured. All modules merge well with each other as they have structured it correctly. I haven't been confused with what the taste is asking me to do because of the organisation and clearness in the question. Overall i have been very happy with the course so far.
How much support do you receive from your employer?
4/5
I have received plenty of support from employees for example friends as well as my team. They have been very good with making me feel comfortable to ask them questions not on just the job but as well as my course work. This has been super helpful as I have been able to complete plenty of tasks with the help of my colleges.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received so much support from my training provider towards my qualification. He has been so helpful and is always willing to help me. he is always putting in 110% towards helping me reach my targets and achieve what I am capable of, he is always pushing me but I really feel motivated by this.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has taut me plenty of skills that have been extremely relevant to not just my role but as well as my day to day life. All of the information I have learnt over the last 6 month has been amazing for me to develop in my role overall. I am always happy with the modules I learn as they are simplified and so easy to retained information from.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are plenty of clubs, volunteering work, charity work as well as plenty of events that are held to celebrate all kind of things throughout the year. The company makes you feel included as well as there is a massive community in Softcat. Overall I think that the organisation really gets you contributing not just in the company but the local areas.

Recommendations & Advice

Would you recommend Softcat to a friend?
Yes
Why?
It is a great company to work for, I enjoy coming into work everyday as it feel like your coming to work with friends Everyone is so friendly and helpful. They really represent the values of the company everyday. The community is amazing and you always will feel welcomed in Softact. The events are amazing and your opinion is always valid.
What tips or advice would you give to others applying to Softcat?
They don't just look at your qualifications they also look at you as a person and what your values are as a person. Be yourself and work hard and you will achieve so much in Softcat. Be kind and care about others and you will 100% be able to work at Softcat and get so far in the company.
In This Review
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