Post Sale Service Apprentice Review
at Christie's
Level 3 Apprenticeship
Business Operations
London, UK
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role on a day to day basis consists of booking shipments/deliveries for clients, answering phone calls, responding to emails, monitoring sale statuses on our system, data entry prior to a sale (entering dimensions for each lot in a sale), inbox reading, which is all done alongside my colleagues.
To what extent do you enjoy your programme?
5/5
I enjoy my programme a lot since it's very flexible considering i have the chance to focus on my apprenticeship but also carry out my role in which it lets me do this effectively. I believe its very practical as im learning and gaining more experience in my job at the same time.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've developed my confidence skills especially having the responsibility of taking client phone calls and handling different queries via email. My networking skills have also expanded due to great opportunities provided by HR and my apprenticeship provider. e.g buddy programs and mentors. I'm also open to new tasks which is good.
Structure and Support
How well organised/structured is your programme?
5/5
my programme is well structured i believe as we have masterclasses from time to time which detail what our next unit is going to be based on. we are also able to attend virtual events to help our growth as apprentices. my colleagues know i need the allocated time for my studies also.
How much support do you receive from your employer?
5/5
i receive a lot of support considering i have weekly virtual catch ups with the seniors in my role. i also have catch ups with my supervisor and so they're all really supportive and always there when I need guidance. HR are also supportive as they check in quite often.
How much support do you receive from your training provider when working towards your qualifications?
5/5
i recieve a lot of support from my training provider as i have 1:1 sessions and sessions with my coach and supervisor and we discuss my progress or any concerns. i always feel supported and reassure after these sessions as it reminds me that i am supported on this programme.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
my training provider helps me to perform better in my role as mentioned above, we have frequent check in session, also known as coaching sessions which allow me to express my progress and if any concerns are raised my apprenticeship coach and supervisor always come up with a helpful solution.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there are professional networking events that are virtual for now. im sure that prior to covid my workplace help a lot of extra-curricular activities such as racing for charity purposes, art viewings, drinks nights, and many more social activities. due to covid it has been reduced but theyre are looking to resume some once circumstances improve.
Recommendations & Advice
Would you recommend Christie's to a friend?
Yes
Why?
christie's is a very interesting company to work with and they take pride in working up to their many values. working in an art industry is a great opportunity to have especially for those passionate about art. christie's live up to their mission which is to provide easy access for art fanatics- they have a 2023 vision which is to become completely sustainable which is impressive- im proud to work for a company like christie's.
What tips or advice would you give to others applying to Christie's?
id say be your authentic self, always strive to be the best you can be. christie's is a good company that cares about their employees so consider being part of such a great organisation. a tip to myself is never be hesitant or reluctant to progress in my role or in another role.
