customer service provider apprentice Review
at The AA
Level 2 Apprenticeship
Marketing
Cheadle, Greater Manchester
Review Submitted: March 2021
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
to answer the phone and create aa cars policies
To what extent do you enjoy your programme?
4/5
i enjoy the program as everyone is friendly which makes the job easier
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
ive learnt how to communicate through language barriers
Structure and Support
How well organised/structured is your programme?
4/5
everyone is very organised and use their calendars and WFO to make sure they are on track
How much support do you receive from your employer?
4/5
our team leaders are always there to help us if we are stuck
How much support do you receive from your training provider when working towards your qualifications?
4/5
we have a monthly visit from them to make sure we are on track
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
they give more information about the more technical aide of things
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
no due to the pandemic however usually yes
Recommendations & Advice
Would you recommend The AA to a friend?
Yes
Why?
its a fun and lively place to work
What tips or advice would you give to others applying to The AA?
be yourself and youll smash it !
