IT Service Manager Review
at IBM
Degree Apprenticeship
Business Operations
Winchester
Review Submitted: March 2021
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Management of services, talking to clients, managing incidents, writing reports, managing suppliers
To what extent do you enjoy your programme?
4/5
It's very good
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, client and consumer management, Risk management, project management, agile working
Structure and Support
How well organised/structured is your programme?
3/5
Internally it is organised well, although we have had different foundation managers take over the Pearson relationship that it might have gotten a bit lost
How much support do you receive from your employer?
5/5
Lots
How much support do you receive from your training provider when working towards your qualifications?
3/5
A fair amount. Training provider doesn't always help when concerns are raised.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
A bit, i.e. risk management, commercial background, leadership styles
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes
Recommendations & Advice
Would you recommend IBM to a friend?
Yes
Why?
Good company to work for, lots of room for progression and lots of support
What tips or advice would you give to others applying to IBM?
Research the company, show drive and passion
