IT Support Level 3 Apprenticeship - Pudsey

IT Support Level 3 Apprenticeship - Pudsey

Inspire ATA is a Department for Education licensed Flexi Job Apprenticeship Agency and the UK’s No.1 apprenticeship employer in the Rate My Apprenticeship top 100 awards for 2024-2025. We recruit and employ apprentices on behalf of host companies, providing expert support and high quality training through trusted partners.

Inspire ATA is your employer, while the placement organisation hosts you day to day. We are committed to developing diverse talent and ensuring all candidates are treated fairly and with respect. Start your IT career with our Level 3 IT Cloud Support Specialist Apprenticeship, gain valuable experience, build technical skills, and receive mentorship from IT professionals.

Annual wage may be negotiated and may rise after a probation period has been successfully completed.

What you’ll do at work

• Provide day to day IT support for staff and students, managing support tickets and resolving technical issues
• Maintain and develop all school IT systems, equipment, network infrastructure, servers, and software with the Senior IT Technician
• Ensure IT resources are safe, secure, documented, and ready for daily use, including managing the asset register, equipment bookings, stock, and consumables
• Install and maintain hardware, software, applications, and network components
• Support multimedia needs for school events, lessons, and productions (audio, video, lighting)
• Ensure safe installation of equipment and follow health & safety procedures
• Contribute to ongoing IT projects, website updates, e resources, and general support for the wider technical/administration team

What you need for the role

• Strong communication, organisation, time management, and problem solving skills
• Ability to work under pressure, prioritise tasks, and adapt to new systems
• High accuracy, attention to detail, and confidence working with data
• Team player with good customer service skills and flexibility to support school needs

Training

An apprenticeship includes regular training with QA. At least 20% of your working hours will be spent training or studying.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
• Non-standard entry with work experience
• Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme.
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Working hours

• Monday to Thursday - 8am - 4pm.
• Friday 8am - 3.30pm (30-minutes lunch break).

Other requirements

• Upon a successful offer of employment, the company completes right to work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

Benefits

• Eligible for an NUS card for discounts in shops and restaurants
• Eligible for an apprenticeship oyster card
• Remote learning
• Prizes and vouchers to be won (apprentice of the month)

After this apprenticeship

Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.