Digital Production Support Level 3 Apprenticeship - Veracity

Digital Production Support Level 3 Apprenticeship - Veracity

About Veracity:

Veracity is a leading manufacturer of a wide range of IP video surveillance solutions, including IP transmission systems, video storage, video wall display controllers, integrated security management software, and cyber-secure technologies for complete 360º situational awareness.

About the role:

As a result of continued growth, Veracity is looking to recruit a Digital Production Support Apprentice to join their headquarters in Prestwick.

In this role, you will support both internal teams and external partners by using digital systems to assist the Safety, Health, Environment & Quality (SHEQ) Manager with the adoption of Veracity’s Management Systems, ensuring they remain organised, compliant, and audit‑ready. You will also be trained to competently prepare and configure Veracity’s storage systems for customer use. Alongside gaining hands‑on experience, you will work towards achieving your SCQF Level 6 Diploma in Digital Applications Support.

Responsibilities:

• Act as first point of contact by triaging information and assisting the SHEQ Manager to allow them to keep up to date with tasks to allow compliance of Veracity’s products, and to allow Veracity’s Management System to be “audit ready.”
• Provide a monthly report to your line manager / Board summarising current activities, progress, activities for next month, challenges and suggestions on MS Excel.
• Attain knowledge of Business Management Systems and their functions and applications (including relevant ISO standards). You will become a super on the ISO systems.
• Attain competence in the configuration and shipping of Veracity storage systems (UPS WorldShip) for customer shipment.
• Ensure compliance with all rules relating to management of IT information, processing of data, transferring and accessing data, etc.
• Adhere to all requirements relating to IT security and be vigilant about phishing and other types of cyber security attacks.
• Attend online and in person meetings as required, ensuring full participation in progressing matters including adequate preparation, reporting and feedback as required.
• Collaborate digitally across departments, both independently and as part of the team.
• Attain knowledge of environmental compliance of Veracity products and markets.
• Follow company processes and procedures relating to operational, health and safety, anti-bribery, money laundering, equality, diversity and employment matters.

Salary: £18,200 per annum.

Working hours: 35 hours per week, Monday to Friday, 9am - 5pm.

Benefits:

• Company pension.
• Onsite parking.

Future prospects:

Future progression and additional training opportunities

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.