Hire monitoring Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service
Aldershot
Review Submitted: June 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4.3/5
-
Skills Development
5/5
-
Support and Guidance
4.5/5
-
Company Culture
3/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
I monitor non fault customers hires so they are in hire for the shortest time possible to mitigate losses from the TPI, this includes calling customers body shops insurance company's and more, providing a world class customer service
Were you given much responsibility during your placement / internship?
Yes as I have the same responsibility as full time employees in the same role, and I am responsible for keeping the costs low for the TPIs and can lead to large amounts of money lost if I make mistakes
Please rate how meaningful the work you were doing was
3/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
My communication skills have vastly improved as well as my customer service skills.
Also there is a lot of problem solving involved on each claim I work as well as working as a team to reach targets
Also there is a lot of problem solving involved on each claim I work as well as working as a team to reach targets
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I received so much guidance at ERAC including almost a month of sessions with the other interns learning about the business as well as being heavily trained by my team and manager who will support me whenever im stuck
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Everyone is extremely friendly and welcoming, there seems to be no hostility in the business
How would you rate the inclusiveness of the culture?
3/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I did enjoy the people and the flexibility at my placement, however I do find that the job its self is extremely repetitive and not very rewarding
Please rate your level of enjoyment on your placement / internship
3/5
Please rate how your experience met your expectations
3/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
5/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
To look at the departments available and pick the one that best suits your intrest
