Intern Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service
Belfast
Review Submitted: April 2023
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.5/5
-
Support and Guidance
4.3/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Day to day, I use my customer service skills to serve customers on retail and insurance basis.
We monitor our customers claims to ensure their hire vehicle extensions are up to date.
I speak to body shops and dealerships to get updates on customers vehicle repairs.
I use my observing skills to check vehicles in to ensure there are no new damages
We monitor our customers claims to ensure their hire vehicle extensions are up to date.
I speak to body shops and dealerships to get updates on customers vehicle repairs.
I use my observing skills to check vehicles in to ensure there are no new damages
Were you given much responsibility during your placement / internship?
I have been given significant responsibility throughout. I have ‘ran the day’ 4 times which enables me to delegate tasks to my colleagues on where and when they need to be and also what car they will be taking
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have enhanced my project and time management skills. My observing skills are also being developed and my concentration skills whilst driver throughout the day
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Throughout my placement, my branch and assistant branch manager have been brilliant at guiding me to develop my skills and giving me responsibility to increase my confidence in making decisions
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
4/5
Company Culture
What was the company culture and general atmosphere like?
The company culture has closely aligned with my beliefs of providing excellent customer service. The atmosphere has been very motivational. It is also fast paced which correlates well with my work ethic
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5
Overall Experience
To what extent did you enjoy your placement / internship?
I have thoroughly enjoyed my placement as I have gained confidence in a new industry which I had not previously been involved in. I have enjoyed building relationships with many people, both in the company and in body shops, dealership and corporate opportunities.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
5/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
It is a fast paced environment so if you enjoy the buzz of this it is a great company to work for. Customer service is our way of life so it is important that you have a passion for this
