Rental Sales (Intern) Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service
Belfast/Mallusk
Review Submitted: April 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
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Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Providing excellent face to face customer service. Accommodating customer needs over the phone. Handling bookings and customer requirements on the company service. Managing the fleet for cost/income efficiency.
Were you given much responsibility during your placement / internship?
The role involves a lot of independent work. Every check in with customers is just the server and the renter. Staff are always on the road serving customers independently, meaning all problems encountered need to be adressed with initiative. Phone calls with customers is solely based on the server's experience and problem solving ability. Projects are up to every individual to maintain and complete.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Communication, problem solving, project management, observation skills, time management, customer service skills, technological skills and more.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
All branch members are very helpful, but assistant managers and managers are very knowledge in their roles, and are very approachable for guidance. Also senior staff like area managers are very helpful wherever possible, and always offer insight when needed.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The area is very family like, with branches all acting like one team rather than individual sites. The company itself is brilliant to work for, with the work environment being a fun but efficient setting
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I have really enjoyed my placement. My role provided me a really good insight into real world business operations. The skills I have learnt I will transfer to every future employment role.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
5/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
Be always asking questions. The role cannot be picked up in one day, so a willingness to learn and commitment is necessary for improving.
