Intern Review
at Enterprise Mobility
Placement (10 Months+)
Business Management, Customer Service, Sales, Retail Manager, Marketing, Business Operations
Slough
Review Submitted: February 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.5/5
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Support and Guidance
4.5/5
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Company Culture
4.5/5
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Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Serving retail customers walking in to the branch to receive their hire vehicles and then checking them into it. Crucial step is to offer them additional protections to reduce excess. Processing the vehicles returning after an end of a rental contract by doing a boot to boot check to ensure the vehicle is damage is free. Reaching out to customers in need of a replacement vehicles for reservations that come through as an insurance booking.
Were you given much responsibility during your placement / internship?
Yes everyday a delegation sheet was formed where you would be delegated certain responsibilities throughout the day which had to be completed before a certain time. A few of mine included doing vehicle and van checks to ensure they were meeting the enterprise standards of "Clean, Safe and Fueled", to keep the Successful Failure Log updated at all times as this recorded all feedback received from customers after the end of their rental.
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I've developed a range of skills such as: sales, relationship building, communication, punctuality, able to meet deadlines, multi-tasking, marketing, and most importantly customer service.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Received exactly the right amount of support as my managers and fellow colleagues were always ready to help and teach me the key elements I need to be successful in the company. Also at the same time test me with giving more responsibilities and see if I was able to deliver.
How would you rate the support and guidance from your line manager?
4/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The company culture and general atmosphere was great as the people I worked with really got along well with each other. There was a strong chemistry between everyone at the workplace and everyone understood each other really well.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
To a strong extent as it was a completely new experience in an industry I wasn't really familiar with it. The various challenges and achievements made it even better as it really showed me what the world of work consists of. Most importantly I met new people through the enterprise network and was able to reach out to them when needed. It taught me the key methods required to run a successful business.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
4/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
Try have a sales background as it will help an immense amount when joining the company. Make sure to research the company and reach out to your campus brand managers or any alumni that knows about Enterprise. Be yourself throughout the interview stages as you want to show your true identity to the area manager. To have strong time management as days usually get really busy and efficiency is key. Most importantly is have confidence.
