Rental management trainee Review

The day-to-day role consists of customer service, growth, marketing, sales, business management and risk management.We do this by creating or completing rental deals for our retail, corporate and insurance customers. This consists of creating the reservation, obtaining all the right underwriting information and selecting the right car with the right rate (license, address, insurance details etc). Sales is also involved with things like additional protections and upgrades. Risk management is also involved as we need to check if vehicles are due/need a service. Marketing and growth are also areas we do day to day as we try to obtain new business leads everyday when dealing with customers.

Yes during my placement i felt as if i was given a lot of responsibility which has benefited me massively. I have ran the day a few times which is a lot of responsibility but it worked out well.

I’ve learnt and developed loads of new skills. My communication and organisation skills have improved the most id say. Learning how to deal with different customers and different scenarios which may be difficult. My sales skills have also greatly improved which has in turn improved my confidence when dealing with customers. Industry specific skills such as customer service has been a great thing to improve on as it has also helped me develop my personal/ soft skills.

I received adequate support and guidance throughout my whole placement.

I found the culture and atmosphere in the branch to be great. Everyone was so helpful when i started and continually throughout my placement.

I have thoroughly enjoyed my placement with Enterprise. From all the skills learnt and people met throughout it has exceeded my expectations.

Yes