Digital Tech Solution Specialist Review
at Severn Trent
Degree Apprenticeship
Artificial Intelligence (AI), Business Operations, Information Technology
Coventry
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves acting as the main point of contact, both internally and externally, for a visualisation platform that enables users to bring their data together in one place using both 2D and 3D environments. I support users across the business by answering questions, resolving issues, and delivering training to ensure the platform is used effectively. In addition, I am responsible for rolling the project out across a wide range of schemes and sites, adapting the approach to suit different requirements. I also work closely with contractors, coordinating and discussing surveys to ensure accurate data capture and successful project delivery.
To what extent do you enjoy your programme?
5/5
I really enjoy engaging with the wide range of employees at Severn Trent on a day-to-day basis. Having regular conversations about how different tools and procedures can be used to improve efficiency and reduce costs across sites is particularly rewarding. These discussions not only help identify smarter ways of working, but also encourage collaboration and the sharing of ideas. Additionally, no two days are ever the same, which provides constant opportunities to apply and develop a variety of skills. This variety allows me to solve problems creatively and make a meaningful contribution at different stages of a project, helping to deliver real improvements and positive outcomes. And the most important thing is I really enjoy working at Severn Trent as there are so many to new and exciting roles and tasks which I never knew existed within the water sector.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Through my role, I have developed a wide range of skills, both directly related to my job and transferable to other areas. These include strong presentation skills, effective communication with both internal and external stakeholders, and the ability to collaborate confidently across different teams. I have also strengthened my innovation and problem‑solving abilities by contributing new ideas and approaches when working on various projects. Alongside this, I have built valuable interpersonal skills, allowing me to work effectively with others, adapt to different working styles, and maintain positive professional relationships while delivering project objectives.
Structure and Support
How well organised/structured is your programme?
5/5
Severn Trent is a very well‑structured organisation for my programme and is highly supportive of balancing work and university commitments. They are flexible with my working days to allow me time to focus on my university work, and they are mindful not to overload me when academic demands are high. This understanding approach helps reduce stress and allows me to manage my workload effectively while performing well both at work and in my studies.
How much support do you receive from your employer?
5/5
I receive a great deal of support from my employer, who is always available to answer questions or provide help whenever I need guidance with my work. In addition, colleagues across Severn Trent are extremely friendly, approachable, and willing to offer support and advice. This creates a positive working environment where there are always plenty of people I can turn to for help, enabling me to learn, develop my skills, and complete my work with confidence.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Endless amount of support from Severn Trent employees and from my training provider being able to contact them at any time for help and guidance on a different modules.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My university learning directly relates to the work I am doing, which allows me to apply the skills and knowledge I have gained in a practical, real‑world setting. I am able to take what I have learned through my studies and use it to approach tasks effectively, thinking carefully about the best and most successful way to complete them. This has helped me better understand how theory translates into practice, improve my problem‑solving abilities, and build confidence in applying my skills to achieve positive outcomes.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are plenty of extra curricular activities to get involved in within Severn Trent and is open to anyone.
Recommendations & Advice
Would you recommend Severn Trent to a friend?
Yes
Why?
Every day is different, meaning I am constantly exposed to new challenges and opportunities rather than repeating the same tasks. Alongside this variety, I receive a strong level of support for my personal and professional development, which helps me continuously build my skills. This ongoing guidance and encouragement allows me to grow in confidence and capability, ultimately supporting my journey to becoming a more effective and well‑rounded employee in the long term.
What tips or advice would you give to others applying to Severn Trent?
The advice I would give is to be yourself and push yourself to learn as much as you can as you will not gain an experience like the one at Severn Trent. There are so many opportunities available, which gives you the chance to explore different roles and discover the job that suits you best. By being confident in who you are and willing to try new things, you can find a path that aligns with your interests, skills, and long‑term goals.
