Fundraising and Marketing support Admin Review
at Alzheimer's Society
Level 3 Apprenticeship
Business Operations, Marketing
Plymouth
Review Submitted: April 2026
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Ensuring that every donation is keyed correctly, banked properly and thanked appropriately with an acknowledgement letter
within agreed timescales;
Processing fundraising income accurately and to ensure that each donation is used for the purpose specified by the supporter.
Ensuring all filing and paperwork is maintained to the highest standards for auditing purposes.
Maintaining up-to-date database records with supporters’ names, address, contact details and contact preferences in an accurate manner
and within agreed standards and changing some of these upon request;
Using various channels of communication such as letters and emails for maintaining contact with supporters
and keeping them informed of campaigns, projects and other activities that will inspire and enhance their supporter journey and experience;
Returning cheques that are missing information or have been filled in incorrectly and guiding /advising supporters on the issue;
Cancelling, amending and adding new direct debit entries for regular and one off gifts;
Dealing with membership subscriptions for Dementia Together Magazine and Brain Workouts.
Handling internal and external enquiries (including feedback and complaints) within agreed standards
and triaging them to the appropriate expert team if necessary.
Stuffing and sending envelopes with badges, rubber bracelets, magazines, and other merchandise.
Supporting colleagues across Income and Engagement with administrative tasks.
within agreed timescales;
Processing fundraising income accurately and to ensure that each donation is used for the purpose specified by the supporter.
Ensuring all filing and paperwork is maintained to the highest standards for auditing purposes.
Maintaining up-to-date database records with supporters’ names, address, contact details and contact preferences in an accurate manner
and within agreed standards and changing some of these upon request;
Using various channels of communication such as letters and emails for maintaining contact with supporters
and keeping them informed of campaigns, projects and other activities that will inspire and enhance their supporter journey and experience;
Returning cheques that are missing information or have been filled in incorrectly and guiding /advising supporters on the issue;
Cancelling, amending and adding new direct debit entries for regular and one off gifts;
Dealing with membership subscriptions for Dementia Together Magazine and Brain Workouts.
Handling internal and external enquiries (including feedback and complaints) within agreed standards
and triaging them to the appropriate expert team if necessary.
Stuffing and sending envelopes with badges, rubber bracelets, magazines, and other merchandise.
Supporting colleagues across Income and Engagement with administrative tasks.
To what extent do you enjoy your programme?
4/5
The role has helped me develop useful skills such as critical thinking, communication, and organisation which I know will benefit me moving forward. I also appreciate the support from my coach. However, there are some aspects I enjoy less, such as heavier workloads at certain times. Despite this, overall I find the apprenticeship rewarding and worthwhile, and I am glad I chose it.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed a range of useful skills. For example, I’ve developed stronger problem solving skills, allowing me to analyse topics in more depth and consider different perspectives. In addition, my communication skills have grown, both in written work, emails and when sharing ideas in discussions. I’ve also become better at managing my time, especially when balancing multiple deadlines.
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend Alzheimer's Society to a friend?
Yes
Why?
It's a great charity to work for and all the staff are lovely
What tips or advice would you give to others applying to Alzheimer's Society?
Take some time to look into their values, campaigns, and the kind of support they provide to people affected by dementia. Showing that you genuinely care about their mission, and not just the role, will make a strong impression.
It also helps to highlight any relevant skills or experiences, even if they’re not directly related to healthcare. Things like communication, empathy, teamwork, and organisation are really important in this kind of work.
It also helps to highlight any relevant skills or experiences, even if they’re not directly related to healthcare. Things like communication, empathy, teamwork, and organisation are really important in this kind of work.
