Claims Administrator Apprentice Review
at Protector Insurance
Level 3 Apprenticeship
Business Operations
Manchester
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a Claims Administrator I support the claims handlers by handling administrative tasks and helping ensure new claims are reviewed and logged correctly. I handle systems such as the MOJ portal and the OIC portals, also updating suppliers bank details though an internal system called PIA.
To what extent do you enjoy your programme?
5/5
I I find my programme overall really enjoyable. It is interesting and I feel that I'm learning a lot whilst gaining valuable experience.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my attention to detail skill when reviewing and updating information. I have built upon my organisational skills by managing multiple tasks and ensuring my work is completed accurately and on time.
Structure and Support
How well organised/structured is your programme?
5/5
The structure is very well organised and we are granted enough time to complete and hand in our apprentice assignments.
How much support do you receive from your employer?
4/5
I receive a good level of support from my employer. My team is approachable and willing to help, I feel comfortable asking questions when needed.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a good level of support from my training provider. They provide clear guidance, regular check-ins, and are responsive whenever I need help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification supports my role well, as it helps me to understand key concepts and improves my overall knowledge, which I can apply in my day-to-day tasks.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes,, there are many extra-curricular activities. We have a whole company trip each year, have many activities going on after/during work which help to build connections across the company. It is a positive and inclusive environment.
Recommendations & Advice
Would you recommend Protector Insurance to a friend?
Yes
Why?
It has a welcoming and supportive environment, and there are good opportunities to learn and develop. The culture is positive, and colleagues are approachable, which makes it a good place to start and grow a career.
What tips or advice would you give to others applying to Protector Insurance?
I would recommend showing a genuine interest in the company and the insurance industry, being prepared to demonstrate strong communication and organisational skills. It's important to be open to learning, as there is a lot to take in depending on which team you are interested in. Be proactive and ask questions, as this shows initiative and will help you to develop more quickly.
