Consumer Relations Apprentice Review
at Premier Foods
Level 3 Apprenticeship
Customer Service
High Wycombe
Review Submitted: April 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
We liaise with various departments to gather, provide, and share information relating to our brand and it's consumers. We work behind the scene to obtain this information and pass it along to our customer service team, who will relay this information to the consumers. We also provide BACS payments, send out Early Warnings for site investigation and respond to High Profile consumer cases.
To what extent do you enjoy your programme?
4/5
I enjoyed the apprenticeship and learnt a lot of new knowledge and skills.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to prioritise my workload better and work in a very busy environment. I have also developed my active listening and communication skills.
Structure and Support
How well organised/structured is your programme?
3/5
Overall the course was well structured and organised, however there were occasions that it did not seem as organised.
How much support do you receive from your employer?
4/5
I have received a good amount of support from my employer, and they always let me know that if i need them then i can reach out and ask them questions,
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training coach was very supportive to me throughout the programme and always praised my hard work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The course was very helpful and helped me to put the theory into practice. The reflections also enabled me to develop myself and track the development.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Premier Foods offers a range of learning and development opportunities, such as Lunch and Learns, Factory Tours, and various seminars.
Recommendations & Advice
Would you recommend Premier Foods to a friend?
No
Why?
It can sometimes feel like you are treated as a number rather than an individual.
What tips or advice would you give to others applying to Premier Foods?
Do your own research into the company to gather the information you need and make a informative decision.
