Sales Support & Technical Analyst Review
at ITRM Ltd
Level 3 Apprenticeship
Information Technology, Sales
Sidcup
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involved customer service, and having a high level technical knowledge in order to support our customers
To what extent do you enjoy your programme?
5/5
The programme was very well run with multiple different courses to make them enjoyable and interactive
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
The main skill i have learnt through is my customer service care and the ability to speak to people on a technical term
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured
How much support do you receive from your employer?
5/5
My employer are very supportive of the project and give me any needed time to make sure i am all up to date with any work
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The programme give realistic examples of real life scenarios allowing you to practice
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yeah we hold multiple different events throughout the year with a variety of what the events are
Recommendations & Advice
Would you recommend ITRM Ltd to a friend?
Yes
Why?
Very supportive of development and a very enjoyable environment to work around
What tips or advice would you give to others applying to ITRM Ltd?
To take on knowledge that evolves around your job and work from that
