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Apprentice DevOps Software Engineer Review

at BT Group

Degree Apprenticeship

Software Engineering

Ipswich

Review Submitted: April 2026

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
3.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I worked in a team with other software engineers responsible for doing full stack we app development for internal operational support systems (OSS). This involved all stages of requirement gathering, design, development, testing, deployment and maintaining of applications. Day to day I got involved with any and all work across the stages described above, both pairing with other devs and solo work.
To what extent do you enjoy your programme?
4/5
I really enjoyed the work side of the programme as the apprenticeship as I was treated as a member of the dev team and was given real work and responsibilities (within my skill range). Everyone was very helpful in terms of support and continuing my professional development. The only reason I've rated this 4/5 was due to the university side of the apprenticeship which had numerous issues related to communication, course quality & overall enjoyment.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I've developed several skills relating to fullstack software development including upskilling in various programming languages, design patterns, code reviews, sys-admin server maintenance, docker and much more. I also developed some soft skills such as communicating with stakeholders, project management and teamwork.
Skill development from the university side was there but much less obvious and less relevant to the job role.

Structure and Support

How well organised/structured is your programme?
3/5
The programme was advertised as a rotational scheme where we'd do an initial year in a team and then rotate around different areas of the business every 6 months. Unfortnately after 18 months they cancelled this scheme leaving everyone uncertain of what was happening. Luckily we got to choose where we'd like to stay for the remainder. Otherwise from a work perspective everything was organised well.
The organisation at university was terrible. The communication was little to non-existent regarding when our modules were being taught, when breaks were and when assignments were due. This was particularly problematic when we had to schedule this into our work commitments. The only way to get information was to keep asking over and over to lecturers who might eventually give an answer.
How much support do you receive from your employer?
5/5
Everyone who I worked with was extremely supportive and would always be available to give support, feedback and just be a help in general. Even some higher-ups took the time to chat with us and give advice.
How much support do you receive from your training provider when working towards your qualifications?
2/5
Similarly to previous answers the university had several issues relating to teaching and overall support. These issues added un-needed additional stress to the situations. In additional to the lack of communication addressed previously there were several issue relating to modules being incorrectly marked or one instance where a lecturer had to be fired after teaching us an entire 3 month module incorrectly for us only to be given a 6 week extension to self-teach the entire module correctly and do an assignment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Whilst the degree itself is relevant to my job role, the vast majority of content that was taught was either too basic, outdated or just completely wrong. For those coming in with no prior dev experience I think it would have provided a good foundation but for myself with some prior academic experience it was not enough. I often found myself having to stop myself when writing assignments as they wanted it to be done in the incorrect way they taught rather than the right way that I'd learnt on the job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are several sport groups around onsite at work but I didn't get involved with any so I can't comment. There was the odd social event with my team but nothing wider. There were some internal developer conferences which did provide networking opportunities within my area.

Recommendations & Advice

Would you recommend BT Group to a friend?
Yes
Why?
BT itself is a good place to work. From my experience, everyone is open to help when you have problems and the seniors encourage learning and professional development at all opportunities.
What tips or advice would you give to others applying to BT Group?
Be yourself, showcase your skillsets but don't pretend to know everything.
In This Review
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