apprentice advisor Review
at PlusNet PLC
Level 2 Apprenticeship
Customer Service
Sheffield
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
We fix problems with customers broadband service
To what extent do you enjoy your programme?
5/5
I love talking to customers and also doing the job
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned lots of new skills through this role
Structure and Support
How well organised/structured is your programme?
5/5
We knoe what to do and when to do it.
How much support do you receive from your employer?
5/5
My employer is amazing.
How much support do you receive from your training provider when working towards your qualifications?
5/5
We have 6 hours each week to complete apprentice work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It really supports my role as the apprenticeship is customer service
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I recently completed a sponsored walk with work for charity
Recommendations & Advice
Would you recommend PlusNet PLC to a friend?
Yes
Why?
It is a great employer and i feel very supported in work and in my apprenticeship
What tips or advice would you give to others applying to PlusNet PLC?
Definitely apply
