customer advisor Review
at PlusNet PLC
Level 2 Apprenticeship
Customer Service
Sheffield
Review Submitted: May 2025
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
3/5
-
Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
taking calls fixing peoples broadband
To what extent do you enjoy your programme?
4/5
i enjoy this
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
yes
Structure and Support
How well organised/structured is your programme?
3/5
The program is very well structured
How much support do you receive from your employer?
3/5
I recive support everyday from my employer
How much support do you receive from your training provider when working towards your qualifications?
3/5
I recive also of support off of m training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
This helps me perform better in my role as i have a target
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are social activities , volunteering etc
Recommendations & Advice
Would you recommend PlusNet PLC to a friend?
Yes
Why?
because it is a good place to work and i feel safe here
What tips or advice would you give to others applying to PlusNet PLC?
dont be scared
