Business Analyst Review
at Severn Trent
Higher Level Apprenticeship
Project Management
Coventry
Review Submitted: March 2026
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role focuses on understanding business needs and helping deliver improvements that make our processes, systems, and customer experience more efficient. On a day‑to‑day basis, I work closely with stakeholders across the business to gather requirements, map processes, analyse data, and identify opportunities for change. I support project teams by translating business problems into clear, actionable solutions and ensuring that any changes are aligned with our wider transformation goals. My work also involves facilitating workshops, documenting findings, and helping ensure new processes or systems are implemented successfully.
To what extent do you enjoy your programme?
5/5
It gives me the chance to develop my skills while gaining hands‑on experience in real transformation projects that make a meaningful impact across the organisation. The mix of practical learning, exposure to different teams, and opportunities for personal growth keeps the programme engaging and rewarding. I feel supported in my development and motivated by the variety of work and the positive culture within Severn Trent.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt some new tools and techniques which have helped me develop my existing skills
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well organised and clearly structured. My provider uses a clear portal where all activities, deadlines and requirements are laid out in advance, which makes it easy to track my progress. Regular 1:1s are scheduled ahead of time, and all courses and workshops are booked in advance. I always know what is expected of me and which tasks I need to complete by when, which makes the whole programme feel really manageable and supportive.
How much support do you receive from your employer?
4/5
I have access to guidance when I need it, but majority of support is provided by my provider. In Severn Trent people are generally willing to help me balance my apprenticeship commitments with my role.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I feel very supported by my training provider. I have an assigned mentor who gives me timely feedback and useful materials, which makes achieving my qualification far easier. We have regular 121s but if I need any support outside of the designated time I can reach out for additional support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has been extremely helpful in improving how I work as a Business Analyst. It reinforces best practice, gives me useful tools and frameworks, and helps me apply more structure and confidence to my day‑to‑day role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Severn Trent to a friend?
Yes
Why?
Severn Trent is a great employer because they genuinely invest in individual development and progression. I feel supported not just in completing my apprenticeship, but in building long‑term skills and confidence for my career. There is a strong focus on personal growth, with people always willing to offer guidance, advice and opportunities to get involved in meaningful work. The culture is positive, encouraging and focused on helping individuals reach their potential, which makes a big difference to how supported I feel day‑to‑day.
What tips or advice would you give to others applying to Severn Trent?
To go in with an open mind and be ready to get involved. Severn Trent offers lots of opportunities to learn, develop and take on responsibility, so make sure you make the most of them. Show enthusiasm, ask questions and take advantage of the support available — people are genuinely happy to help you progress. If you’re motivated, willing to learn and keen to contribute, you’ll find Severn Trent a brilliant place to grow your career.
