Customer service & catering Review
at Sandwell Council
Level 2 Apprenticeship
Catering, Customer Service
Forge Ln, West Bromwich B71 3SX, UK
Review Submitted: March 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
It involves working at the reception suite in the crematorium aswell as the coffee shop and providing services to the customers and ensure the environment they eat in is clean at all times.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I’ve been able to improve my communication skills and also learn few computing skills
Structure and Support
How well organised/structured is your programme?
5/5
It’s a great programme that has been well organised to ensure my apprenticeship journey is so smooth.
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we’ve got trainings to attend
Recommendations & Advice
Would you recommend Sandwell Council to a friend?
Yes
Why?
Cause it’s a really diverse council and it’s the best place to start your apprenticeship journey
What tips or advice would you give to others applying to Sandwell Council?
Ensure you’ve someone in the council that works in the career and education settings to guide you through your application process as it makes it more easier and provides you with lots of information.
