Personal Assistant Review

Item: Personal Assistant at East Suffolk and North Essex NHS Foundation Trust
Rating: 4.9
Author: Anonymous

at East Suffolk and North Essex NHS Foundation Trust

Degree Apprenticeship

Business Management

Colchester

Review Submitted: March 2026

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Personal Assistant within the Colorectal Team , includes :
Manage nurse consultants’ schedules – booking clinics, MDT (multidisciplinary team) meetings
Organise appointments for patients (new referrals, follow-ups, urgent cases)
Handle correspondence – typing clinic letters, discharge summaries, and reports dictated by the team
Maintain patient records – updating systems accurately and confidentially

To what extent do you enjoy your programme?

5/5

Great opportunity which is changing my life

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I improved my organisational skills by managing busy schedules, coordinating appointments, and ensuring clinics run smoothly. I’ve also developed strong communication skills through speaking with patients, consultants, and other departments.
I’ve built my confidence using administrative systems and maintaining accurate patient records.
l I’ve grown both in confidence and efficiency.

Structure and Support

How well organised/structured is your programme?

5/5

Excellent

How much support do you receive from your employer?

4/5

How much support do you receive from your training provider when working towards your qualifications?

5/5

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Recommendations & Advice

Would you recommend East Suffolk and North Essex NHS Foundation Trust to a friend?

Yes

Why?

rom my experience, it offers a supportive team environment and good opportunities to learn and develop skills, which are really important, especially in a busy specialty like colorectal.