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Apprentice Healthcare Support Worker Review

at East Suffolk and North Essex NHS Foundation Trust

Level 2 Apprenticeship

Healthcare

Ipswich

Review Submitted: March 2026

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I gave 5 stars because this is my first apprenticeship and my first time working at East Suffolk and North Essex NHS Foundation Trust. It has been a really good experience for me. Sometimes I think I should have applied earlier because I saw this apprenticeship on the Trust website many times before but it is never too late. I am very happy that I started this journey and I will do my best in this role.
I have learned many good things during this time. Learning in the classroom before doing the real work is very helpful. When I practise the same things at work, it helps me remember and understand much better. It also helps me build my skills and confidence. My team is very kind and supportive, and they are always willing to help.
Overall, this apprenticeship means a lot to me. As a person from Thailand, it is not always easy to find a good opportunity like this. I feel very grateful to be part of this apprenticeship team. This opportunity has changed my life in a positive way. I do not know how to say thank you enough to the Trust for giving me this opportunity. I really appreciate it. If there were 100 stars, I would happily give them all.
To what extent do you enjoy your programme?
5/5
I really enjoy my apprenticeship programme. I can learn new skills and earn a salary while learning. This is very helpful for me.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learned new skills and gained more confidence in my work.

Structure and Support

How well organised/structured is your programme?
5/5
The programme is well organised and I receive good support from my team and tutors. Sometimes I need to resubmit my assignments because I write in my own style, but I understand the assessor’s requirements and try to adjust my writing. Repeating the work helps me remember and understand things better
How much support do you receive from your employer?
5/5
I receive very good support from my employer. I will never forget when my manager allowed me to go to Thailand to see my mother who was not very well. I really appreciate their kindness.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive very good support from the education team. I often see them in the hospital and they always ask if I need any help. I cannot wait to receive my Care Certificate so I can learn more skills.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
What I learn from my training helps me understand my role better and perform my work with more confidence.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There might be some activities, but I am not sure. I have been very focused on my work and learning, so I have not really noticed them.

Recommendations & Advice

Would you recommend East Suffolk and North Essex NHS Foundation Trust to a friend?
Yes
Why?
Yes, I would recommend East Suffolk and North Essex NHS Foundation Trust to a friend. I have had a good experience here. My team is supportive and I have learned many new skills.
What tips or advice would you give to others applying to East Suffolk and North Essex NHS Foundation Trust?
Be willing to learn and do your best. Helping patients is very meaningful and rewarding.
In This Review
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