Apprentice Customer Service Assistant Review
at Sandwell Council
Level 2 Apprenticeship
Customer Service
Manifoldia Grange, Coyne Rd, West Bromwich
Review Submitted: March 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Sandwell Council to a friend?
Yes
Why?
They allow you to work towards your dreams and always push yourself to the limit, if you want to work your way up, they always support you
What tips or advice would you give to others applying to Sandwell Council?
To just go for it, it will be the best decision they make as there is such a wide variety of services for them to work in
