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Enterprise Mobility

Intern Review

at Enterprise Mobility

Placement (10 Months+)

Customer Service

Review Submitted: August 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4.3/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
4.5/5 - Overall Experience
4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
This role involves dealing with customers on a daily basis both in person and over the phone. It does involve some driving where you might have to meet customers to supply them with a replacement vehicle. It also involves selling additional services which you will learn over time as you progress throughout your experience. It is a great job that offers a lot of opportunity for progression and to further develop your skills and also learn new ones.
Were you given much responsibility during your placement / internship?
Throughout my internship I have been given lots of responsibility to deal with customers both over the phone and in person as well as a range of different tasks that we have had to complete throughout my time here.
Please rate how meaningful the work you were doing was
4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
throughout my time here I have been able to further develop existing skills such as time management, customer service and communication by dealing with a range of different people every day and learning from them. I have also been able to develop some sales skills on my journey by shadowing my colleagues and learning the different techniques to use.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Throughout my placement I have received a lot of guidance from my colleagues on how I can progress in my career and things that will help me improve on my skills. As all my colleagues have started in a similar position to me they have been able to help me a lot when settling in and getting a grasp of how the business works and the different tasks we complete on a daily basis. All the support I have received throughout my time here will help me greatly as I move forward in my career and i am very thankful for this oppurtunity.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
Before i started i knew that enterprise culture was heavily focused on customers and employees. From the very start i could see this was evident as customers are key to the business and the staff dealing with them are also so important. Since i have started the atmosphere in every branch i have been in has been great and there is never a dual moment.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I have enjoyed my time at enterprise very much the experience has been great. From my first day I met the CEO of enterprise in Ireland and got to ask him questions about his career path and how he could help me. this was a great opportunity which i don't think you would get in many other places. this job offers so much opportunity to progress and everyone within the business does everything they can to help you throughout your development.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
4/5

Future Career Prospects

Please rate the future employment prospects at Enterprise Mobility
4/5

Recommendations & Advice

Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
Don't be put off by the idea of having to deal with customers, there is so much opportunity to progress and go down other streams and makes for a great career path in many different areas
In This Review
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