reception Review
at Lifetime Training Group Limited
Level 3 Apprenticeship
Hospitality Management
Hayle
Review Submitted: November 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
interacting with guests
work with other departments
day to day running if hotel
To what extent do you enjoy your programme?
Looks into other skills
Looks at stepping stones
Skills Development
Have you learnt any new skills or developed existing skills?
Increased in confidence
Conflict resolution
Working with other departments
Structure and Support
How well organised/structured is your programme?
Well structured
Organised
Hard to be confused
Easy to read
How much support do you receive from your employer?
Would be nice to set aside 1 day every two weeks to go through anything im stuck with however this is in an ideal world
When i get nagging i do get support or if manager has spare time
How much support do you receive from your training provider when working towards your qualifications?
Lots of different platforms i can communicate them with
Regular meetings to talk through anything i need
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
Looked into level 4 and managers role
Feel more confident in job role
after completing this qualification
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
If there was i wouldnt want to get involved as i do not enjoy things like this
Recommendations & Advice
Would you recommend Lifetime Training Group Limited to a friend?
Why?
Enjoyed it
Well organised
Helps alongside job role