OneToyota Business Graduate Review

Working for Toyota GB has been a great experience so far, and has provided me with the critical skills to undertake a permanent role within the business. I thoroughly enjoy the challenges that are brought forward in each unique role, and the level of autonomy you are trusted to be responsible with across various projects. Toyota's customer first approach to doing business is deeply rooted in all workstreams, and enabled all teams to work together towards a collective objective or Hoshin. Finally, there is a big focus on personal development with tailored training courses and dedicated coaches to support your progression!

When working within the Value Chain Retention team, the focus was how we best support customer retention within our service, maintenance, and repair areas at dealerships. What I enjoyed most, is the opportunity to support on launching a brand new service product, being trusted with bringing forward a business case, stakeholder management, all the way through to customer launch communications. It was great to leave a 'stamp' within the business which I can look back on and know I made a difference!
My second role saw me largely focusing on addressing a complex and technical 'gap' identified by our dealer network. I really enjoyed working outside of my comfort zone (in a good way!) as a project lead, to support our network to bring in further revenue, and it helped me grasp the manufacturer/dealer relationship quite closely. This role was heavily focused on the customer experience, and involved journey mapping, and I was also given the space to propose new ways of thinking when it comes to supporting the sale of used electric vehicles!

I feel I am given ample opportunity to contribute to projects with a wide impact on the wider business, our customers, and centres. I am also given the space to bring forward my own recommendations.

The perks I find most beneficial are private healthcare and other dental/vaccination compensations, holiday trading, subsidized canteen lunches, and an employee car scheme.

There is a large focus on development, whether it's managers ensuring you are given the platform to capitalize on various opportunities, or mentors/coaches supporting you through tough project stages or promotion interviews.

Yes

Toyota GB is a great place to work, with a competitive benefits/salary package, as well as an inclusive culture which fosters collaboration across teams, and with our partners (agencies, dealers, etc.). There is a large focus on development, and ensuring you have a voice which is heard, as well as flexibility to take your career your own way!

Even though your rotations are selected without your input, in my case I felt they were extremely valuable and in areas I wouldn't immediately find interest in! As a result it was very eye opening to complete my understanding of different business functions and department responsibilities. However, in some cases roles may not have matched your immediate career interests, but its about being flexible and taking on new experiences to broaden your perspectives.