Intern Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service
Southampton
Review Submitted: August 2022
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Support and Guidance
3.3/5
-
Company Culture
3/5
-
Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Being the face of each store. You will serve customers to a high standard, help with fleet planning, day running, selling additional products, delivering and collecting cars. You will also be helping to run the branch you work at with administrative tasks aswell
Were you given much responsibility during your placement / internship?
Yes, you are given a high level of responsibility. Personally I have helped to run multiple branches, day running at Southampton airport alone, being part of the Southampton central branch, and various branches in the southwest
Please rate how meaningful the work you were doing was
3/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
This role helped me to develop my customer service skills to a high level, helps with soft skills aswell
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
3/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Had a good level of support and guidance. There are always ways to contact anyone around you for help or advice if needed and every employee helps each other
How would you rate the support and guidance from your line manager?
3/5
How would you rate the support and guidance from the wider team?
3/5
Company Culture
What was the company culture and general atmosphere like?
Good company culture in terms of support and being easy to get on with. Very target oriented, longer hours than advertised and always fast paced.
How would you rate the inclusiveness of the culture?
4/5
How would you rate the social opportunities?
2/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
3/5
Overall Experience
To what extent did you enjoy your placement / internship?
I have had many ups and downs during my placement but it was overall a positive experience. The hours are quite long, with some of the longest weeks worked being around 60 hours. Always expected to do overtime past the 45 hours advertised. Have learnt a good amount, however every day was revolved around meeting targets
Please rate your level of enjoyment on your placement / internship
3/5
Please rate how your experience met your expectations
3/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
4/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
Be prepared for the extensive hours. It was a good experience and have met a lot of very good people. Always in the customer facing roles
