Intern Management Trainee Review

Item: Intern Management Trainee at Enterprise Mobility
Rating: 4.6
Author: Anonymous

at Enterprise Mobility

Placement (10 Months+)

Customer Service

London

Review Submitted: July 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

5/5 - Skills Development

5/5 - Support and Guidance

4/5 - Company Culture

5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Cheking customers in and out of vehicles. Answering phones with customer questions about reservations or the vehicles they are currently renting. The admin involved around running the Heathrow branch through auditing damaged car claims to providing sales reports.

Were you given much responsibility during your placement / internship?

I was given lots of freedom to learn through doing. By serving customers by myself after my first full week at the branch. I wa also assigned roles by my managers such as managing our fuel sales and driving them.

Please rate how meaningful the work you were doing was

4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

I have developes my customer service skills greatly through interacting with customers every day on a very personal basis. I have learnt how sell prpducts to customers and how to best go about sales. Through writing damage claims with customerI have gained experiance in having diffiuclt conversations with other and hwo to best word these scenarios.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

All our managers were easy to talk to if we had any questions as well as always being available if you had any customer issues. There was an onboarding week which was very useful in gaining an insight into the industry before starting the role which was great for guidance. Overall, there was the perfect level of control and oversight from managers as well as being left to make your own decsions.