Support Services Supervisor Review

To manage the team responsible for providing administration support to all managers, the wider Turnbull
team and the client(s) when required. To ensure that all onboarding, delivery management and general administration is completed with accuracy by the team. Ensure the team maintains a level of
compliance within contractual budgetary controls and with adherence to set KPIs. Be the first point of
contact for all general enquiries and take the lead on following up actions, whilst maintaining a high level of
customer service to both internal and external customers. Actively promote Turnbull and be an excellent
brand ambassador.

My programme is very structured with Bi weekly catch ups with my assessor/supervisor to ensure i am on track, as well as this the company allows me 1 college day a month to do my college work.

Lots of support from my manager to ensure I am on track, have enough time to do my college work and she also helps me come up with ideas for my portfolio of work.

The training provider touches base with me on a bi weekly basis to ensure i am on track and includes my supervisor on the calls.

My qualification ( working towards it ) has already helped me so much when its come to progression within Turnbull, I was able to use examples and learnings from my course in my interview for the Supervisor role which I was successful in getting. I feel my qualification has given me skills that I am currently using as a people manager.

Yes

Turnbull is amazing company to work for, with Turnbull being a medium sized company you are not just a number in a big organisation. This is reflected by the MD meeting all new starters for a coffee when they join and having Bi monthly Turnbull meetings with all members of staff attending so that we come together as one team for company updates.
The Training and development Turnbull offer is outstanding I would not be where I am today without Turnbull and the team around me.