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Higherin
University of Liverpool

Process Improvement Analyst Review

at University of Liverpool

Level 2 Apprenticeship

Data Analysis

Merseyside

Review Submitted: April 2025

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Review and analyse business processes to identify inefficiencies and develop solutions for enhanced productivity. Collaborate with stakeholders, create process maps, support implementation of changes, and monitor performance. Key skills include analytical abilities, statistical analysis, and excellent communication.
To what extent do you enjoy your programme?
3/5
The experience allowed me to apply theoretical knowledge to a real-world scenario, which was rewarding. I particularly appreciated the collaborative environment, where I could work closely with experienced professionals and learn from their expertise. The challenges I faced during the programme helped me develop critical problem-solving skills. Overall, the apprenticeship was a highly enriching experience that significantly enhanced my professional growth and passion for process improvement.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Enhanced analytical abilities and improved proficiency in statistical analysis.

Structure and Support

How well organised/structured is your programme?
3/5
It was well organised and structured but more focus could have been on the end point assessment presentation and what had to be included for analyses presentation.
How much support do you receive from your employer?
4/5
All the support I needed.
How much support do you receive from your training provider when working towards your qualifications?
4/5
All the support I needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It has improved my data collection methods and prioritisation of recommendations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes

Recommendations & Advice

Would you recommend University of Liverpool to a friend?
Yes
Why?
It is a flexible, friendly, inclusive place to work that encourages personal development and growth whether that's professional or personal and supports and facilitates that where possible.
What tips or advice would you give to others applying to University of Liverpool?
Make sure you apply specifically for the opportunity that is being advertised and make sure that you demonstrate how your knowledge, skills and experience are suitable for the opportunity. How will you benefit the team/department who are facilitating the opportunity and what USP can you bring.
In This Review
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