Process Improvement Analyst Review
at University of Liverpool
Higher Level Apprenticeship
Project Management, Data Analysis
Liverpool
Review Submitted: April 2025
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Planning and providing targeted process improvement support to strategic projects and programmes. The role incorporates aspects of project management, data analysis and change management.
To what extent do you enjoy your programme?
4/5
The programmes was enjoyable but sometimes it was challenging balancing attending the sessions and learning new content whilst working full-time.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Working with other apprentices from other sectors and with different levels of experience, helped to develop my team working and communication skills. The programme also focussed on methods of data collection and analysis, which I really benefitted from.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised, we knew what content we would cover in each session, so if you couldn't attend a session it was possible to catch up on the material.
How much support do you receive from your employer?
5/5
Lots - my line manager was very supportive and took an active interest in the programme and how I was doing with my project.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Again lost - my tutor was accessible and contactable so I could ask questions. I felt well prepared for my end point assessment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Massively, I feel so much more confident in my role, particularly in data collection planning and data analysis. I have also been able to share my learning with other colleagues in the team.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, we regularly have social and networking opportunities in our department, and across the wider organisation. We have also started to do volunteering activities as a department.
Recommendations & Advice
Would you recommend University of Liverpool to a friend?
Yes
Why?
It's a professional and friendly environment. People want to change things for the better, even if it's not always easy to do.
What tips or advice would you give to others applying to University of Liverpool?
Focus on what skills and experiences you can bring to the organisation - it doesn't always have to be work related or evidenced by a qualification.
