Business Admin Apprentice Review
at Sandwell Council
Level 3 Apprenticeship
Customer Service
Sandwell
Review Submitted: May 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Dealing with customer enquiries via written and verbal communication.
To what extent do you enjoy your programme?
5/5
10
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes
Structure and Support
How well organised/structured is your programme?
5/5
Very.
How much support do you receive from your employer?
5/5
A lot.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
A lot. I now have a lot more knowledge that allows me to be a more competent worker.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, but I do not get involved with any 😃
Recommendations & Advice
Would you recommend Sandwell Council to a friend?
Yes
Why?
Very supportive and a great atmosphere. Gives you many important life skills.
What tips or advice would you give to others applying to Sandwell Council?
Be honest about strengths and weaknesses!
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